Shipping Policy

Last updated: May 2026

Processing Time

Orders are usually processed within:

• 1–3 working days

Orders placed during weekends or public holidays may require additional processing time.

Delivery Time

Estimated delivery:

• West Malaysia: 1–5 working days
• East Malaysia: 3–7 working days

Delivery times may vary during peak periods.

Shipping Fees

Shipping fees are calculated during checkout based on location and order weight.

Free shipping promotions may be offered from time to time.

Tracking Information

Tracking numbers will be provided once the parcel is shipped.

Failed Delivery

Customers are responsible for ensuring shipping details are accurate.

Additional shipping charges may apply for:

• Returned parcels
• Incorrect address
• Failed delivery attempts